Business - 12/03/2020 Confirmed reviews ALL. Beautiful pool by the lagoon with a cascade waterfall. Unacceptable my first time staying here and was a total disappointment! The server in the restaurant downstairs was coughing... not very reassuring with Covid... then he. Yes, guests have access to a pool and a fitness center during their stay. Warm regards, Winnie Tseng-Leon Director of Rooms, Dear Mr. T., Thank you very much for taking the time to share your comments regarding your recent stay and apologize that we fell short in meeting your expectations. Conveniently located restaurants include Casa Juan Restaurant, La Riviera, and Bellacapri Italian Restaurant. It has 281 rooms on 15 floors. Yet the hotel room was old, run down and in need of repair. The elegant 4-star Pullman Miami Airport Hotel boasts a patio, a picnic area and a tennis court as well as setting in an entertainment district of Miami. We hope to be able to welcome you back soon for another enjoyable stay! We select the finest seasonal ingredients. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. To learn more about the extensive measures we are taking to safeguard, protect and care for you, visit ALLSafeandWell.com. Lunch Monday through Friday from 12pm to 2pm and open for dinner 7 days a week from 6pm to 11pm. Which room amenities are available at PULLMAN Miami Airport hotel? Had to upgrade to jr suite because there were no early checkin rooms. I have shared this with our Restaurant Manager to further look into as this is not the service we strive to provide. Very convenient for the airport pre and post a cruise. I was told no so a taxi was ordered which was supposed to take 10 mins to arrive. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. Guests will experience the essence of contemporary style and design. Online check-in: Your arrival will be carefully prepared by our team. sofitel miami hotel miami, miami sofitel, accor miami, sofitel miami airport. We're glad that the shuttle was convenient for your plans and that many of our team members provided friendly and courteous service. Rome2rio makes travelling from Miami Airport (MIA) to Pullman Miami Airport easy. We are currently working on a few projects to uplift our property to improve the overall condition and standards of the hotel, this includes the mattresses which was completed this week. The phone didn’t work in my room the bathroom shower had black dirt in it when I arrived ! more. Sisley isaul and Dayanira Padilla tool care of me and my partner. We cannot change the past, but we hope you will reconsider and join us again in the future. The desk chair was worn out & ripped, the toilet flushed all night, the bed mattress was lumpy, the vanity mirror was broken and rattled, the rug looked dirty and faded. The venue was opened in 1986 and remodelled in 2002 offering guests 281 rooms. We hope to be able to have the opportunity to welcome you back in the future for a more enjoyable stay. Best Regards, Dan McDermott General Manager. Claim your listing for free to respond to reviews, update your profile and much more. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. Over 11,000 sq ft of spectacular meeting and event space. Also the person the help me register in was very rude, rush me through questions, I never paid for parking while staying there, she charged me and I try to explained but did not give me a chance to explain. MK, We stayed at this property many times over the past ten years when it was a Sofitel and always enjoyed it! All the staff are very pleasant and helpful. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I asked for a taxi and specifically asked if there was a taxi rank at the hotel. We will definitely stay again. Business - 06/03/2020 Confirmed reviews ALL. Pullman Miami Airport offers its guests an outdoor pool and a 24-hour fitness center. Pullman Miami offers contemporary surroundings, state-of-the-art technology, superior food and beverage and a wide range of personalized services to achieve successful meetings and events.Pullman Miami Airport … Thank you, Jean-pierre C. Solo - 01/03/2020 Confirmed reviews ALL. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. With creative happy hour specials Monday-Friday, it's a resting place from the noise and traffic. Business - 23/03/2020 Confirmed reviews ALL. La Riviera restaurant at the Pullman Miami Airport serves Mediterranean and French cuisine for breakfast, lunch and dinner. Lots of Mexican food... Front office staff friendly upon arrival. Hotels need more people like these two. Aaron Couples - 17/03/2020 Confirmed reviews ALL. Customer review rating 4.1/5 6,758 reviews, I can take advantage of the Members' rate, Hotels combining lifestyle and design, for business and leisure. We know that we can deliver a better stay than this, and we would appreciate the chance to prove it. Enjoy breakfast from 6am to 11.30 am. Excellent service is what we strive to be known for, therefore your feedback is extremely important as it enables us to continually improve our service to provide a memorable experience to our guests. Guests can … The Pullman Miami Airport rooms are awash in soothing neutral hues with pops of lavender and stylishly appointed to highlight the best of the Pullman experience with modern furnishings. All rooms include a bath. Yes, PULLMAN Miami Airport hotel offers an airport shuttle for guests. Pullman Miami Airport is an oasis in the middle of the Blue Lagoon business district. Ariel P. Business - 16/03/2020 Confirmed reviews ALL. Staff were fantastic. It needs to be corrected. Neighborhood. While the staff was friendly and responsive I feel the rooms are tired. T. M. Couples - 19/03/2020 Confirmed reviews ALL. All in all, a perfect stay with no problems. Although some of the concerns you expressed are a result of the current pandemic, it's clear that we have some room for improvement. I would prioritize those areas first. G J. Miami International Airport – For travelers with a long layover in Miami, the Pullman is the perfect hotel to rest and decompress while you wait. Yellow taxi driver suggested there might be some form of preference given to other taxi operators! I also think there should be an extra blanket in the closet. Private outdoor parking (Paying) 21USD plus tax for overnight parking. While we thank you for acknowledging our staff and their service, we are aware of the conditional items that need to be addressed. Jairo M. Families - 03/03/2020 Confirmed reviews ALL, Overall it was good, however I always stayed at your hotel at least 3 times per year, and always happy but this time the bathroom was not working properly. Now $83 (Was $̶1̶6̶1̶) on Tripadvisor: PULLMAN Miami Airport hotel, Miami. ), Anonymous Families - 04/03/2020 Confirmed reviews ALL. Serves classic Mediterranean dishes, executed simply and brilliantly. Your comments are greatly appreciated as this allow us to continue improving our services. Our 281 Miami rooms and suites feature tranquil views of the Blue Lagoon or sparkling vistas of the Miami skylines. The 15-story Pullman Miami Airport Hotel is nestled in an entertainment district, just a few steps from Waterford at Blue Lagoon. Le Bar offers high-end drinks that will initiate outsiders to the true Miami cocktail classics! We recommend calling ahead to confirm details. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers.