Samsung cannot assure that this player will play every disc bearing the Blu-ray Disc, DVD or CD logo because disc formats evolve, and problems and errors may occur during the creation of Blu-ray Disc, DVD, CD software and/or the manufacture of discs. Numbers will appear. Sometimes to get a device to work properly, it just needs a factory reset. b). Samsung Blu-ray player owners hoping to curl up with a movie have been in for a disappointment in recent days. Power on your Blu-Ray player and set the TV input to the one where the player is connected. Had a small chat with a Samsung tech online, “This happens when the power to the Bluray is suddenly interrupted. Explore Samsung Blu-ray & DVD Players, multi-room home theater audio speaker systems featuring easy Bluetooth connection and a flexible design to fit any home. c). If the Stop button reset doesn't work (not resetting/no video), try playing a blu-ray movie (insert disc, press play on remote) - the blu-ray 24fps playback should show video. I see that theres a significant amount of people here that are having the same exact issue. Keep pressing 9 until you see the number 9 in upper left. Universal Blu-Ray disks do not play after latest firmware upgrade to 2.09 and I was told by Samsung to reset unti to see if that would help. (1) Unplug Samsung Blu Ray player; (2) Remove sidewalls and top cover; Open the DVD tray. If anybody has any information I would glady appreciate it. The Blu Ray player is stuck in an infinite power loop with no way to stop it other than plugging it out. This keeps on happening over and over in an infinite loop. The issue is that the touch screen panel has failed, and thus causes the Blu Ray Player to cycle on and off. Push the info button on the remote one time. No change. My HT-J5500W has been having issues since this past Thursday. Users for various models (including multiple Home Cinema models like the HT-J4500) report that their players have been stuck … Samsung Blu-ray player will not open to insert or remove the disc. It cycles too fast for the attempt to reset or check for any software updates. Region Free Hack Method 2: convert blu-ray player to multi region (Works with most Samsung , Panasonic Blu Ray and DVD players and other players) Power on DVD Player. Power is Not On. Remove the disc if present from the Samsung Blu-ray player as reset will not work if there is any disc present in the player. Is Samsung aware of this issue? A message saying "Not Available" will be displayed if there is no disc inside. The remote may be out of battery life. Press 9 for multi-region. The player looks to be reading the disc, but nothing comes up on the screen. 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