See your browser's documentation for specific instructions. See your browser's documentation for specific instructions. Fix and resolve Windows 10 update issue on HP Computer or Printer. This page requires Javascript. It would be nearly impossible to mention every dang doodle problem your laptop can experience. Modify your browser's settings to allow Javascript to execute. Some features of the tool may not be available at this time. Please try again shortly. Sometimes a problem occurs where the screen on the HP laptop computer goes black. Order Recovery Discs for Windows 7, Vista, or XP . Reinstall the operating system from a backup copy. my hp laptop(G-62) shows 100% cpu usage randomly.this has happened twice.system becomes extremely slow and difficult to operate.i ultimately need to shut if down.i have already checked there are no virus in my system.aso at the time it shows 100% cpu usage,,there are no heavy programs running in my laptop.i am unable to figure out the problem..please help me. Javascript is disabled in this browser. By Dan Gookin . The Virtual Agent is currently unavailable. HP can identify most HP products and recommend possible solutions. So, rather than list every dang doodle one of them, or 1,000 or … Audio or sound issues? One common problem for laptops is that they get bumped where the cord connects, which can cause the charging port to become loose or damaged. After trying disk recovery, battery removal, recharging, and replacement, the screen is still black. Learn how to prepare your computer for updating to Windows 10, get tips and detailed information, and find out what to do if you have problems. Restart the computer. Learn more. We apologize for this inconvenience and are addressing the issue. A [software component] will damage your computer message displays when printing or while installing - Click Here. Please wait while we gather your contact options. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Audio or sound issues? Windows 10 Support . Please wait while we gather your contact options. Your session on HP Customer Support has timed out. As a result, your laptop will fail to receive power and won’t charge the battery. New Windows 10 update tackles HP laptops' swollen-battery problem. Some features of the tool may not be available at this time. *Although I am an HP employee, I am speaking for myself and not for HP. Let us know how it goes! If this situation seems familiar then you are not alone. Modify your browser's settings to allow Javascript to execute. If this cannot be done, replace the hard drive. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more. This problem can be critical. HP's Virtual Agent can help troubleshoot issues with your PC or printer. A [software component] will damage your computer message displays when printing or while installing - Click Here. If the computer boots and the screen appears to work, then the hard drive is corrupted or there is a problem with the operating system. How does HP install software and gather data? © Copyright 2020 HP Development Company, L.P. Try our automated HP Audio check! Fix problems with Windows 10 on your HP Computer. This page requires Javascript. Try this: If you’ve ruled out other issues and want to avoid a more technical solution, now is a good time to try a classic manual restart. Try our automated HP Audio check! Find automated diagnostics tools that can help resolve common computer issues like no power no boot, slow pc, sound issues, wireless networking, recovery, and Windows issues. Use your touchpad or mouse to shut down as usual, or hold down the power button if you’re experiencing other problems. We apologize for this inconvenience and are addressing the issue. Microsoft uses Windows Update to deliver a special fix to improve the longevity of HP laptop batteries. Javascript is disabled in this browser. You’ve got your HP laptop keyboard not working and now you have no idea how to deal with that problem. Your session on HP Customer Support has timed out. Save your personal devices and preferences, Managing contracts and warranties for your business. Official HP support page for solving problems with HP personal computers (PCs) and laptops after Windows 10 updates or upgrading to Windows 10. © Copyright 2020 HP Development Company, L.P. The Virtual Agent is currently unavailable. Everyday, a lot of HP laptop owners, especially those laptops that have become a bit old, face this same situation and don’t have any clue how to fix their problem of HP laptop keyboard not working .