I have exactly the same problem. To begin, check to make sure your Chromebook charger is connected directly to a working outlet (for troubleshooting purposes, bypass any power strips you may have been using). Welcome Forum, or learn about our What's Happening at Acer. Check out our Acer Community User Agreement. Hi, Sorry to know that your Chromebook does not charge or power on. So, if you can not charge, it is recommended to check the condition of the connector first. If you want to get involved, click one of these buttons! As battery drained completely, it is hard for lithium battery to get charged again. Do not press any other keys). If you cannot charge your Chromebook, or if the Chromebook charges but drains quickly, you may have a bad battery or a defective charger. We are trying them and we prefer them over iPads or any other tablet. If you not able to charge the system, it could be an issue in either the ac adapter, battery, or the mainboard/power jack. Click on "Like" if you find my answer useful or click on "Yes" if it answers your question. My best recommendation would be to contact your regional Acer service center for assistance. Solutions To “My Chromebook Won’t Charge.” Lifeless Chromebook Won’t Charge . If your device turns on but the screen stays black, hold down the Refresh key + … However it is very discouraging that Acer hasn't come out with a easier solution to this problem instead to having to send them back for repair. As a workaround I request you to try below steps. Now, plug the AC adapter back in and leave the device as is. jescott418 This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. When plugged in I get nothing. Best bet is to use a short piece of strong tape over the connector once it's fully seated and that will give a little extra protection. Chrome is a registered trademark of Google Inc.We are participants in various affiliate advertising programs designed to provide a means for us to earn fees by linking to affiliated sites. As battery drained completely, it is hard for lithium battery to get charged again. I tried the instructions below but no luck. Leave the Chromebooks plugged in for 6 hours to allow the battery to recalibrate and take a full charge. AC Adapter Charge Verification; 3. Battery Rate Discharge Check a school district, my Acer tab 10 Chormebook won't turn on totally dead. Then I thought "well I don't have to shut down every time with my iPad so I'll just put the Tab 10 into sleep mode instead". It seems to me that this is a firmware problem that is causing the battery to fully discharge. No lights, no power, no anything. © 2020 Acer Inc. As the charge is run out of them they simply stop responding. We recently purchased around 20 of this chromebook tabs for kindergarden students. Breaking the connection between the battery and the main board is the biggest cause of this problem. I usually shut down, not sleep, my Chromebook laptops so at first I did that with the Chromebook Tab 10 tablet. While still plugged in, hold the power … Check The Charger Cables and Connected Outlet; 2. When my Chromebook tab 10 fully discharge can not charge or power up. Step 2. Press Escape+Refresh+Power keys simultaneously to invoke recovery mode. Also, disconnected connectors can be easily reconnected. Any help would be greatly appreciated. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. In this terminal, the connector between the battery and the main board (red rect in fig1) is not soldered. if I plug in a charger, nothing happens, only blinks twice LED and nothing more. Unplug the Chromebook and you’re all set. By signing up, I accept the terms of the Acer Privacy Policy. Hi, Sorry to know that your Chromebook does not charge or power on. ACE Program and (you should be greeted with a screen that says “Chrome OS is missing or damaged. Embedded Controller (EC) Reset; 2. Hello, i have a problem. I work for It looks like you're new here. Make sure that the power outlet is working. So, what are the rules of this place? to get all 1. Chrome is a registered trademark of Google Inc. Unplug the device from the AC adapter and power it down completely. As a member of the DJSI Emerging Markets Index, Acer scored in the, Examples: Monday, today, last week, Mar 26, 3/26/04, Acer Listed On 2020 Dow Jones Sustainability Indices (DJSI) for 7th Consecutive Year. Embedded Controller (EC) Reset; Power Is Fading But Chromebook Won’t Charge. in our tab10 does not use bolts or adhesives in assemble, so it can be easily disassembled using commercial tools. 1. Leaving the device plugged in, power it back up and you should see the battery level at full or close to it. While still plugged in, hold the power button and power down the device. The battery should be back to its normal self and the indicator should reflect the full charge. TAIPEI, TAIWAN - Acer announced that it has been listed on the 2020 Dow Jones Sustainability Indices (DJSI) Emerging Markets Index. I have No lights, no power, no anything. Hi I'm gonna lay out everything in order Chromebook: Acer Chromebook 14 cb3-431 Warranty: Nope, as the laptop is just over a year old. I have the same problem with my dead non charging Acer Tab 10 Chromebook ! Is there any solution? Plug your charger back in to your Chromebook, then the wall. I work for a school district too. Any help would be We want to recognize GAMING6698's dedicated efforts in the Acer Community. Leave the Chromebooks plugged in for 6 hours to allow the battery to recalibrate and take a full charge. A Chromebook, like any other electronic device, might encounter battery charging issues and stop charging regularly. LED Indicator Light Functionality; 3. I was able to solve this problem by myself, so let me explain the knowledge. Acer Chromebook Won’t Charge. This email address has already been registered. Thanks a lot for answers. It’s okay, nothing is broken. GAMING6698 has become one of the main collaborators since joining the Community in November of 2019.On behalf of all our users and the Acer Team, we thank you for your dedication! the Chromebook is charging again. I purchase a new Chromebook Tab 10 with a build date back in June of this year (2018) and it started up just fine. We have been introducing chromebooks since 2013 and now we are going 1 to 1 with them for students. When you see that your Chromebook takes an unusually long time to charge or completely refuses to charge, you should examine the hardware before resorting to software fixes. Get social and introduce yourself When you are holding these two buttons at … Acer Community User Agreement. Register As a workaround I request you to try below steps. Hoping someone has found the solution to this little problem. Do a hard restart. greatly appreciated. Do not power down or close the lid. The power button and volume button solution worked for me. By using this site, you accept Acer's Privacy Policy and the I work for a school district and we have been introducing the tablets to the classroom very successfully with the exception of this little issue. I have several tablets sitting on my desk that just stopped working. At any rate, I'd not be able to diagnose such on the Community. Procedure 2 – Use The Recovery Mode Step 1. No key combinations worked to revive it, including the instructions in this thread. Unplug your charger from the wall and your Chromebook. 1. The problem: The laptop only turns on when plugged in, and the battery is stuck at 84%.Also, the battery LED on the side keeps blinking orange, don't know what that means but it's unusual. Next, hold together Esc + Refresh button. At first, you need to put the Chromebook on the recovery mode. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. Imagine my surprise when it died in its sleep and wouldn't recharge. the benefits of being a member! With the factory charger (multi-voltage charging rates, typical of USB C fast charging), with a Dell USB C charger (also with multi-voltage) or even with the humblest, simplest Apple power cube for trickle charging.

acer chromebook won't charge

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acer chromebook won't charge 2020