Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Final Business Response / [redacted] (4000, 18, 2015/03/25) */, Initial Business Response / [redacted] (1000, 5, 2016/07/12) */ FightFast has been in business for nearly years nowWe have managed to do this by maintaining excellent customer serviceWe are sorry that this customer was unhappy, but there is simply no way for us to charge his card without his permission and participation On 7/4/this customer took advantage of our free 5NEDC Tactical Folding knifeThis would normally sell for $50, but as a promotion, we give it away for free, asking only for shipping and handling to get this to the customer's front door We do this free giveaway hoping the customer will purchase other products from FightFastMost customers do not order any other productsIn this case, the customer also upgrade his order by adding the Advance Fighting Chance (Modern Warrior and Gun Disamrament) and also Comstocks Extreme Survival Pack (American Badass Survival Guide 3) It is clear on the webpage and in the video that this product is not freeWe understand that some people change their mind after orderingHowever, because we use an automated fulfillment system to process orders as quickly as humanly possible, we cannot cancel orders So to protect the customer's purchase price we offer a ONE YEAR 100% money back guaranteeWe ask that the customer simply return the product for a full and fast refund No other company in the industry has a guarantee this generous It is advised that the customer not "refuse" the product when it arrives, as the Post Office often does not return the product back to FightFastWe cannot refund money for a product that hasn't been returned We also advise that the customer obtain tracking for his package to protect his purchase price When we receive the return, we will process the refund and return the money within just hours of it arriving into the main office Hope that helps Regards, Customer Service FightFast XXX-XXX-XXXX [redacted] @fightfast.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/07/13) */ (The consumer indicated he/she ACCEPTED the response from the business.) Fast and Furious 7 review: 'does justice to Paul Walker' Star Rating Telegraph Star Rating. Review #1828016 is a subjective opinion of poster. Recd. The video went on & on & on free free free free ...If there was a price there's no way I would have agreed!!! They tacked on 2 other expensive products I was not interested in purchasing ! Review #2283597 is a subjective opinion of poster. Thank You. I was unable to get back into the ordering section to eliminate the add-ons. I paid 9.95 for shipping for what they said was a free knife worth 65.00.they said it was razor sharp.and it wasnt..they said I'd get a free video showing how to open it lightning fast...I didnt get a video..this is a cheap unsafe,flea market product..worth maybe 5.00...dont buy from these ppl...its a scam....let's see if they honor the moneyback,keep the knife guarantee.... did not receive product and virtually impossible to contact anyone at fight fast " email does not support ". User's recommendation: Beware. Furthermore, there will be no response to your query and no way to receive recopense for capital stole. When I clicked to look it sent me to another so I clicked again. There is currently one customer review posted about Fight Fast. Received my refundThanks for your service [redacted] Final Business Response / [redacted] (4000, 9, 2016/06/10) */ FightFast as been in business for years because we give customers an opportunity to try our products and return them for a full refund if they are not happy I challenge anyone to find another company in this industry that offers a generous guarantee on all their products like we do here at FightFastYou won't find one In this case the customer took advantage of one of our many free promotional offersHe requested a free Lock Pic instructional package that included a free set of lock pics and a DVD packageIt's a $package, but the only thing we asked was that he pay for the shipping and handling$ We do that in hopes that the customer buys other productsMost do notThey simply get the free stuff, check it out, and are very happy to receive itThat's fine Some customers take advantage of the discounted upsells we offerIn this case, the customer requested a $upsellThere is nothing "shady" going onThis customer ordered a product by providing his credit card number and hitting a large red button that reads "Yes, Upgrade Me Now" with the price clearly stated on the webpage and in the video He changed his mind for whatever reason and, as requested, he returned the item We have a very efficient system for processing returns in which the returned product is checked in and transferred immediately to our main offices for processingWe almost always refund money for a returned product within business day In this case, we have NO record of this return ever arriving into our warehouseBut after reviewing the tracking information provided by this customer, we see that the tracking shows the item delivered to our warehouse Our return system is a well-oiled machine, so I suspect that the item was left on the mail truckBut the tracking shows good intent, so we will issue a refund of $for the purchased upsell plus a refund for $for the shipping and handling on the lock pic kit So this customer will receive all his money back, but as promised this customer can KEEP the lock pic kit as our gift Hope that helps, Customer Service FightFast/TRS, Initial Business Response / [redacted] (1000, 5, 2016/04/26) */ On 1/2/this customer purchased Tactical Street Survival DVD for $and also upgraded to our Cane Warfare DVD package plus the Free handcrafted Oak Fighting cane for $ Here at FighFast we offer a ONE YEAR 100% money back guaranteeThe customer did send us back the merchandise but before sending it back they disputed a Chargeback with their bankWhen this takes place there is no way for us to issue a refundNow the customer has took take it up with their bank Hope that helps Regards, Customer Service FightFast XXX-XXX-XXXX [redacted] @fightfast.com Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/04/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) There was NO PRICE OF $BY ANY BIG RED BUTTON! After just trying to click out of the advertisements it said that I ordered everything I clicked on and charged my account right away. User's recommendation: Beware this website. Review #2226125 is a subjective opinion of poster. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. If I didn't order by mistake WHY would I contact your business in under minutes from time of so so called purchaseI BEGGED in that voice mail and in the email I sent again within that Minute Time frame!! Review #2213006 is a subjective opinion of poster. Shirley R. Harris, 14 Woodford Drive, Millbrook, AL 36054. User's recommendation: Dont buy...report their ads as misleading scams. The algorithm is subject to change in future. Why was I ignored until you claim to have mailed package? Order a set of steel plates and a free carrier. Fight fast SCAM! I called my bank and reported them as fraud. I'm no survivalist or Hunter, but I like it. I was going to order your discounted gator machete. The Fight Cellulite Fast dvd is challenging, it gets the heart rate up and even if cellulite isn't your issue it still provides a thorough cardio workout. ", "caution on large purchases, perhaps avoid altogether. I sent it back cost 58 dollars for there error. Fight Fast is a company that offers survival gear and classes or instructions on martial arts/ survival tecniques, etc. Never received delibery notification. Wondered about an order. I just made it earlier this Saturday morning (today). As you stated your self, the post office can lose mail!!! I have not received anything and Im pissed! User's recommendation: DO NOT BUY FROM THIS COMPANY!!! Review #2237104 is a subjective opinion of poster.
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